- The Public Library of Groningen uses QuestionPoint in coöperation with the nationwide information-service @ladin.
- The Libraries of the University of Groningen use Magic from Remedy and call their service Vraag & Verzoek (Questions & Requests)
- The HanzeMediatheek has a digital services desk but uses no special software to organise this (yet!)
- let's make a knowledge-map of all subject-fields covered by three organisations together
- bring an "technical"group of all three organisations together that is going to look at the comparison of the two software solutions ánd at the possibilities to exchange calls between them.
- let's explore the options to work together more in detail in a smaller workgroup.
Last, but not least it is worth to mention that all three organisations offer their staff the option to :
- make work-visits between eachother
- to exchange staff for a short or longer period or even
- a secondment