The Libraries of the University of Groningen offer as trial a Chatbox on their webpage: http://www.rug.nl/bibliotheek/vragen/chatten
Use of this chatbox is not limited from only this page, because a simple Cut-andPaste action can get you the Chatbox everywhere you want:
The big difference with just putting static links to the library-webpages all over is that, in the case of the meebo-chatbox, the reference librarian in charge can see immediately when a user opens a page with the chatbox.
And in theory the librarian COULD actually pro-active START the chat.....
Vraag het de Bibliothecaris ... Ask your Librarian!Vraag het de Bibliothecaris ... Ask your Librarian!
De Bibliothecaris is elke werkdag online van 14.00 - 16.00 uur. Your Librarian is online on work days from 2 - 4 pm.
NB: als de Bibliothecaris niet reageert, stuur dan een offline bericht in het chatvenster of stuur een email naar: bibliotheek@rug.nl - Vermeld daarbij s.v.p. je naam en lenerspas nummer. Please note: if your Librarian is not responding, leave a message in the chatbox or mail to: bibliotheek@rug.nl - Please include your name and Library Card number in your message.
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2 comments:
Hey Guus, I bet you've seen David Lee King's post on the use of Meebo in your web opac. I think this is one of the coolest applications of MeeboMe:
http://www.davidleeking.com/2007/11/30/fun-with-our-meebo-widget-and-the-library-catalog/
Something for you to work on?
No Rob, I did not. To connect extra communication options directly to specific user behaviour is a powerfull channel,but it should be developed with care. Not everybody likes those pop-ups. You should offer an on/off option. It should not be available only as a pop-up, but also in other formats, maybe a suggestion sidebar, like Mahalo.
Unfortunately, not all browsers ánd websites allow implementation of these tools...
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