They are looking for some genuine feedback (good or bad) on your experience of using it? The kinds of questions they have:
- Did the app load easily?
- Was the response time OK?
- Was the interface user-friendly?
- Did you search and locate items in libraries that were near to you or did you find locations patchy?
- How would you rate the pilot and would you recommend it?
- Any additional thoughts/comments?
Let's give them lots of feedback to keep improving the experience.
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